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Art De La Tuile is not responsible for wrong address labeling or incorrect size orders. We will not be held accountable for late shipping. Everything on our site is made to order so there will be no returns. Once an order has been placed and shipped the customer assumes all liability. Our company will not be held accountable for customer negligence. Orders can not be changed once they have been shipped. There will be no refunds on orders that have been placed and shipped.